Roderick's Wear cares a lot about your privacyWe therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care.We never make your data available to third parties for commercial purposes.
About data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.
Web store software
We purchase web hosting and e-mail services from VimexxVimexx processes personal data on our behalf and does not use your data for its own purposesHowever, this party can collect metadata about the use of the servicesThese are not personal dataVimexx has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal dataVimexx is obliged to observe secrecy on the basis of the agreement.
E-mail and mailing lists
We use the services of Vimexx for our regular business e-mail trafficThis party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possibleVimexx has no access to our mailbox and we treat all our e-mail traffic confidentially.
We use the Klarna platform to process (part of) the payments in our webshopKlarna processes your name, address and residence details and your payment details such as your bank account or credit card numberKlarna has taken appropriate technical and organizational measures to protect your personal dataKlarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.Klarna shares personal data and information regarding your financial position with credit rating agencies in the case of an application for a deferred payment (credit facility)All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties.Klarna does not store your data for longer than permitted by the legal terms.
We use the Shopify Payments platform to handle (part of) the payments in our webshopShopify Payments processes your name, address and residence details and your payment details such as your bank account or credit card numberShopify Payments has taken appropriate technical and organizational measures to protect your personal dataShopify Payments reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.Shopify Payments will share personal data and information regarding your financial position with credit rating agencies in the case of a deferred payment (credit facility) requestAll the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Shopify Payments's services for which they engage third parties.Shopify Payments does not store your data for longer than permitted by the legal terms.
We collect reviews via the WebwinkelKeur platformIf you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail addressWebwinkelKeur shares this information with us, so that we can link the review to your orderWebwinkelKeur also publishes your name on its own websiteIn some cases, WebwinkelKeur may contact you to provide an explanation of your reviewIn the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeurThey only use this information for the purpose of inviting you to leave a reviewWebwinkelKeur has taken appropriate technical and organizational measures to protect your personal dataWebwinkelKeur reserves the right to engage third parties for the provision of services, for this we have given permission to WebwinkelKeurAll the above mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to youWe use the services of PostNL to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with PostNLPostNL only uses this information for the purpose of executing the agreementIn the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
If you place an order with us, it is our job to have your package delivered to youWe use the services of DHL to carry out the deliveriesIt is therefore necessary that we share your name, address and residence details with DHLDHL only uses this information for the purpose of executing the agreementIn the event that DHL engages subcontractors, DHL will also make your data available to these parties.
Invoicing and accounting
We use the services of e-boekreken.nl to keep track of our administration and accountingWe share your name, address and residence details and details regarding your orderThis data is used for the administration of sales invoicesYour personal data will be sent and stored protectede-boekhouding.nl is obliged to observe secrecy and will treat your data confidentiallye-boekouden.nl does not use your personal data for purposes other than those described above.
External sales channels
General purpose of the processing
We only use your data for the benefit of our servicesThis means that the purpose of the processing is always directly related to the order you provideWe do not use your data for (targeted) marketingIf you share information with us and we use this information to - other than at your request - contact you at a later time, we will ask you for explicit permission.Your data will not be shared with third parties, other than to meet accounting and other administrative obligationsThese third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our servicesThese data (for example your IP address, web browser and operating system) are not personal data.
Participation in tax and criminal investigations
In some cases, Roderick's Wear can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigationsIn such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data as long as you are our clientThis means that we keep your customer profile until you indicate that you no longer wish to use our servicesIf you indicate this to us, we will also regard this as a request to forgetOn the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of usWe explain below which rights these are and how you can invoke these rightsIn principle, in order to prevent abuse, we will only send copies and copies of your data to your already known e-mail addressIn the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourselfWe keep records of completed requests, in the case of a request to be forgotten, we administer anonymous dataYou will receive all statements and copies of data in the machine-readable data format that we use within our systemsYou have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to youYou can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you.You can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to youYou can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party.You can submit a request to that effect to our contact person for privacy mattersYou will receive a response to your request within 30 daysIf your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us.In all probability, in such a case we can no longer continue the service, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Roderick's WearIf you object, we will immediately stop the data processing pending the settlement of your objectionIf your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processingYou also have the right not to be subject to automated individual decision-making or profilingWe do not process your data in such a way that this right appliesIf you believe that this is the case, please contact our contact person for privacy matters.
Via our website, cookies are placed from the American company Google, as part of the “Analytics” serviceWe use this service to keep track of and receive reports on how visitors use the websiteThis processor may be obliged to provide access to this data on the basis of applicable laws and regulationsWe have not allowed Google to use the obtained analytics information for other Google services.
Cookies from third parties
Contact information Roderick's Wear
Teusmanlanden 8 7542 DM Enschede The Netherlands T +31 6 247775897 E email@example.com
Contact person for privacy matters